Automating Mail-In Order Handling Process Gardens Alive!
Gardens Alive!, a successful mail-in order company, turned to OPEX® and CPT Intelligent technologies and implemented automation to handle their mail-in order and payment processing operations, which allowed them to achieve a 3.5X increase in efficiency of mail opening and order batching. OPEX’s one-touch mail-opening, document scanning, and check-processing systems provided Gardens Alive! with the ability to not only increase the speed of their operations by 50%, but to make physical customer order information readily accessible to their customer service representatives, providing their customers with high-quality and fast service.
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